Sofitel Philadelphia at Rittenhouse Square - Luxury hotel - WELCOME & CHECK-IN

WELCOME & CHECK-IN


What to Expect During Your
Stay at the Sofitel Philadelphia

 

Bonjour,

Welcome to the Sofitel Philadelphia at Rittenhouse Square! We are delighted to welcome you, our treasured guest.

We appreciate you entrusting us with your care and safety, and want to assure you that throughout each touchpoint along your journey at the Sofitel, extensive measures are being taken to protect you from COVID-19, including:

 

PHYSICAL DISTANCING
Thank you for maintaining a 6 ft (2 m) distance from other guests and Sofitel colleagues.

 

FACE MASKS
Thank you for wearing a protective face covering while in the public areas of the hotel – Including the Lobby, Liberté Lounge, Chez Colette, Hallway (Corridors) and Elevators.

 

HAND SANITIZER
Please use the provided hand sanitizer before entering the hotel or restaurants.

 

HOUSEKEEPING IS NOT PERMITTED TO ENTER YOUR ROOM DURING YOUR STAY
If you require additional amenities, we will leave the items in front of your door. If you require trash removal, please leave the full bag outside of your door, and our team will dispose of it for you.

 

ELEVATOR DISTANCING
Thank you for maintaining physical distancing in the elevators. Please consider traveling with just your party

 

FITNESS FACILITY IS CURRENTLY CLOSED
We apologize for the inconvenience. Our Ambassadors at the reception are available to answer any of your questions.

 

CANDLES ARE NOT PERMITTED IN THE GUEST ROOMS
For your safety and to assure the safety of our guests, staff members, and the hotel; candles are prohibited in the guest rooms. These items will result in a fine of $500, and the guest may be evicted without a refund.

 

SMOKING POLICY
Smoking in a guest room is strictly prohibited, to assure the health and safety of other guests and staff members. Any evidence found of smoking will result in a $300.00 smoking fee.

 

LIBERTÈ LOUNGE / CHEZ COLETTE & IN-ROOM DINING

Grab & Go / In-Room Dining:

Thursday
Breakfast, Lunch, Dinner

Friday
Breakfast, Lunch, Dinner

Saturday
Breakfast, Lunch, Dinner

Sunday
Breakfast
______________________________________

Restaurant / Indoor Dining:

Friday
Lunch, Dinner

Saturday
Breakfast, Lunch, Dinner

Sunday
Breakfast

 

During your stay, if you begin to experience symptoms of COVID-19- such as cough, shortness of breath/difficulty breathing, chills /repeated shaking with chills, muscle pain, headache, sore throat, and new loss of taste or smell, we ask that you call our Emergency Line at 267-474-1114.

On behalf of our team, I want to thank you for choosing Sofitel Philadelphia at Rittenhouse Square and I hope you enjoy your stay.

 

Best,
Angela Bauer
General Manager

  • welcome-check-in
Book
Sofitel Philadelphia at Rittenhouse Square
Book your stay

From   to

Room 1