Sofitel Philadelphia at Rittenhouse Square - Luxury hotel - WELCOME & CHECK-IN

WELCOME & CHECK-IN


What to Expect During Your
Stay at the Sofitel Philadelphia

 

Bonjour,

Welcome to the Sofitel Philadelphia at Rittenhouse Square! We are delighted to welcome you, our treasured guest.

We appreciate you entrusting us with your care and safety, and want to assure you that throughout each touchpoint along your journey at the Sofitel, extensive measures are being taken to protect you from COVID-19, including:

 

HOUSEKEEPING SERVICE
Daily housekeeping service available upon request only.  Please notify the front desk upon arrival to arrange service.

 

RESTAURANT & LOUNGE
Modified Hours of Operation are as follows:

Monday & Tuesdays
CLOSED

Wednesday – Saturday
BREAKFAST – 7:00am – 11:00am
LITE BIT & LOUNGE – 200pm – 10:00pm

Sunday
BREAKFAST – 7:00am – 12:00pm
LITE BIT & LOUNGE – CLOSED

 

FACE MASK
Thank you for wearing a protective face covering while in the public areas of the hotel – Including the Lobby, Liberté Lounge, Chez Colette, Hallway (Corridors), and Elevators. 

 

HAND SANITIZER
Please use the provided hand sanitizer before entering the hotel or restaurants.

 

ELEVATOR DISTANCING
Thank you for maintaining physical distancing in the elevators. Please consider traveling with just your party

 

CANDLES ARE NOT PERMITTED IN THE GUEST ROOMS
For your safety and to assure the safety of our guests, staff members, and the hotel; candles are prohibited in the guest rooms. These items will result in a fine of $500, and the guest may be evicted without a refund.

 

SMOKING POLICY
Smoking in a guest room is strictly prohibited, to assure the health and safety of other guests and staff members. Any evidence found of smoking will result in a $300.00 smoking fee.

 

During your stay, if you begin to experience symptoms of COVID-19- such as cough, shortness of breath/difficulty breathing, chills /repeated shaking with chills, muscle pain, headache, sore throat, and new loss of taste or smell, we ask that you call our Emergency Line at 267-474-1114.

On behalf of our team, I want to thank you for choosing Sofitel Philadelphia at Rittenhouse Square and I hope you enjoy your stay.

 

Best,
Angela Bauer
General Manager

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